PriyaPatel
TLDR:
- Insurance technology leader, Sure, has launched Quote Assist™, a new tool powered by generative AI that allows insurance agents to generate and personalise quotes for customers looking to purchase insurance.
- While digital insurance experiences are becoming more prevalent, Sure recognised that some customers still sought assistance from agents during the purchasing process.
- Quote Assist™ enables agents to initiate and customise quotes on behalf of customers, allowing them to interact with agents while still managing their own digital transactions.
- The tool gives agents full visibility into the quotes they generate and allows them to guide customers through the purchasing process with increased transparency and visibility.
