TLDR: Innovating Insurance – The Tech-Driven Evolution of HAI Group & The Power of Partnership

HAI Group, the largest provider of insurance to the public and affordable housing sector, faced administrative hassle and inefficiencies with their outdated homegrown core system. After searching for a new system, they selected OneShield’s core system for their upgrade. In a podcast discussion, HAI Group’s COO and CFO share their experiences and lessons learned during the transformation.

• HAI Group, the largest insurer for public and affordable housing, needed to upgrade their outdated homegrown core system.
• After an extensive search, they chose OneShield’s core system for the upgrade.

HAI Group, a provider of insurance to the public and affordable housing sector, faced challenges with their outdated homegrown core system. This led to increased administrative hassle and inefficiencies. To address these issues, they conducted a thorough search for a new system and ultimately selected OneShield’s core system for their upgrade.

In a podcast discussion, HAI Group’s COO and CFO share their experiences and lessons learned during the transformation. They discuss how their experiences shaped their search for a new system, the lessons they learned in evaluating different platforms, and how a company should prepare itself and personnel when undertaking such a large change.

This case study highlights the importance of technology-driven innovation in the insurance industry. As insurance companies face new challenges and demands, having a modern and efficient core system can greatly improve operations and customer experiences.