PriyaPatel
TLDR:
- Duck Creek Technologies has launched Duck Creek Payments to offer insurers access to global payment providers for premium collections and claims disbursements.
- The solution enhances cost efficiency, accelerates time-to-market, improves customer experiences, and ensures payment compliance.
The article discusses how Duck Creek Technologies has launched Duck Creek Payments in North America, providing insurers with access to global payment providers for premium collections and claims disbursements. This new solution serves as the singular entry point to the global payments ecosystem, offering insurers heightened cost efficiency, accelerated time-to-market, improved customer experiences, and future-proofed payment offerings while ensuring payment compliance.
The article highlights the challenges insurers face in integrating payment solutions not specifically designed for the insurance industry and how Duck Creek Payments addresses these challenges. The solution, initially crafted for the European insurance market, has already solved payment complexities for European clients and complements Duck Creek’s suite of core system solutions.
Jess Keeney, chief product and technology officer at Duck Creek Technologies, emphasizes the benefits of Duck Creek Payments in providing insurers with a streamlined, future-ready payment experience. Karlyn Carnahan, head of Celent’s North American insurance practice, underscores the importance of modernizing payment processes in the insurance sector to enhance efficiency and customer satisfaction.
The article concludes by discussing the significance of revolutionizing payment practices in the insurance industry as a strategic necessity for insurers to thrive and meet evolving customer needs. Duck Creek Payments is positioned as a game-changer in the industry, offering choice and flexibility to insurers to succeed in the digital payments landscape.
