PriyaPatel
TLDR:
- Blink Parametric and Zurich Insurance in Asia Pacific have partnered to offer real-time flight delay benefits to eligible policyholders, starting in Singapore.
- This collaboration aims to enhance the digital strategy in the Asia Pacific region and deliver superior customer experiences in the travel insurance market.
Blink Parametric and Zurich Insurance have joined forces to provide real-time flight delay benefits to customers in Asia Pacific. The collaboration integrates Blink Parametric’s real-time flight delay assistance and claims solution with the Zurich Edge Platform to offer eligible policyholders complimentary access to VIP airport lounges in the event of flight delays. The lounge passes will remain valid for six months, providing flexibility to policyholders. This initiative, starting in Singapore, aims to enhance the digital strategy across the Asia Pacific region and improve customer experiences in the travel insurance market.
CEO of Blink Parametric, Sid Mouncey, expressed excitement about the partnership and highlighted how the flight disruption solution aligns with the Zurich Edge platform’s focus on digital insurance products. Roopa Malhotra, Head of Customer & Digital for Zurich Asia Pacific, emphasized the importance of collaboration in offering customers personalized insurance offerings. The partnership reflects a significant step toward customer-centric digital insurance products in the region.
This collaboration underscores the value of innovative solutions and customer-centric approach in the insurance industry. The partnership between Blink Parametric and Zurich Insurance signifies a commitment to providing real-time benefits and enhanced customer experiences in the travel insurance market, setting a new standard for the industry in Asia Pacific.
