PriyaPatel
TLDR:
- Technology is transforming the health insurance industry in India.
- Digital integration has streamlined processes, ensuring a seamless customer experience.
Technological advancements are reshaping the health insurance industry in India. The adoption of big data, artificial intelligence (AI), machine learning (ML), and automation has revolutionized the way insurers operate. These technologies have enhanced customer service, made underwriting more efficient, and personalized products based on customer needs. Digital tools like big data analytics, cloud, AI/ML, remote patient monitoring, and interoperable digital health records have disrupted the industry. The government is also focusing on digital tools to reduce premium amounts and improve care delivery. In conclusion, tech enablement in healthcare insurance has created a space for insurers and policyholders to benefit from cost reduction and improved health outcomes.
