PriyaPatel
TLDR:
BCIC has introduced the Caribbean’s first omnichannel insurance ecosystem, built on the EIS cloud-native SaaS platform and implemented by EY. The goal is to increase access to insurance products and improve customer focus. Initially launching in Barbados, the platform plans to expand to Jamaica and the rest of the Caribbean. The platform aims to provide a seamless and efficient customer experience through automation and advanced fraud detection.
Key Elements:
- BCIC launched the Caribbean’s first omnichannel insurance ecosystem on the EIS cloud-native SaaS platform
- The platform aims to increase access to existing insurance products, improve customer focus, and enhance efficiency
- The platform will initially offer motor insurance, with home and commercial insurance options to follow
- BCIC selected EIS for its platform’s flexibility, agility, and adaptability
- The collaboration between BCIC, EIS, and EY aims to provide a market-leading digital experience for customers and brokers
British Caribbean Insurance Company (BCIC) has launched the Caribbean’s first omnichannel insurance ecosystem, built on the EIS cloud-native SaaS platform and implemented by EY. The platform aims to increase access to BCIC’s existing products and enable the quick introduction of new offerings. Initially rolling out in Barbados, the program plans to expand to Jamaica and eventually the rest of the Caribbean. The platform will allow customers to purchase motor insurance initially, with home and commercial insurance options to follow soon. BCIC selected EIS for its platform’s flexibility, agility, and adaptability, showing a commitment to leveraging cutting-edge technology to enhance service delivery and operational efficiency. The collaboration between BCIC, EIS, and EY promises to provide a market-leading digital experience for both customers and brokers, with a focus on reducing costs through automation and fraud detection.
