PriyaPatel
TLDR
- Irish InsurTech Blink Parametric partners with MAWDY to expand real-time travel assistance across Sub-Saharan Africa.
- Blink Parametric’s real-time flight disruption assistance service will be introduced to MAWDY’s network of ceding insurers, starting in Kenya.
Key Elements
Irish InsurTech Blink Parametric has teamed up with MAWDY, a global insurance, reinsurance, and services company, to expand their real-time travel assistance service across Sub-Saharan Africa. This partnership will introduce Blink Parametric’s real-time flight disruption assistance service to MAWDY’s network of ceding insurers, starting in Kenya and gradually rolling out to partner networks across the region. Blink Parametric specializes in automated real-time claims processing, offering flight disruption services that provide immediate assistance when a flight is delayed by four hours or more. This service aims to alleviate the inconvenience and stress caused by flight delays for travelers. MAWDY, operating across five continents, supports a network of 160 partners in Sub-Saharan Africa and by integrating Blink Parametric’s flight disruption solution, aims to deliver improved service to customers in the travel insurance, banking, and airline industries. The partnership is expected to streamline the processing of high-frequency, low-severity claims, boosting digital innovation and providing superior service to partners. The CEOs of both companies emphasized the importance of this expansion, highlighting the opportunity to deliver real-time travel assistance and superior service delivery to customers across Africa.
