PriyaPatel
TLDR:
- FWD Group partners with AWS for a five-year agreement for technology services
- Agreement aims to enhance digital infrastructure and customer-centricity
FWD Group, a leading insurance provider, has announced a five-year agreement for technology services with Amazon Web Services (AWS) as part of its cloud-first strategy. The move is set to enhance its digital infrastructure and capabilities by leveraging AWS’ expertise in cloud and AI technologies to drive innovation and customer-centricity.
AWS will continue to host core business applications for FWD Group, providing greater agility, scalability, and resilience as FWD progressively moves away from operating its own onsite data centres. FWD Group is focused on delivering innovative insurance solutions to its customers with a digital-first mindset, prioritizing cloud computing as a holistic business strategy.
The adoption of cloud technology has brought significant benefits to FWD’s software development and deployment processes, resulting in faster time-to-market and improved customer experiences. By the end of 2023, a notable 97% of FWD Group’s applications had completed migration to the cloud, reflecting the company’s commitment to modernizing its technology infrastructure.
Overall, the partnership between FWD Group and AWS signals a commitment to digital transformation, innovation, and enhancing customer experiences in the financial and insurance industry.
