Should insurers invest in becoming an IT organisation?

As industries adapt to the digital landscape, the insurance sector is grappling with the decision to invest in becoming full-fledged IT organizations or focus on core insurance products. John Pyall, of Great Lakes Insurance SE, advises caution and collaboration with IT partners for innovation. He highlights the importance of organizational culture and partnering with external experts for navigating challenges and staying competitive in a rapidly evolving industry. The article also introduces the Professional InsurTech Certificate course, which provides in-depth exploration of InsurTech tailored for professionals in the insurance industry.