TLDR
- Irish drivers are in line for cash refunds after a car insurance tech blunder by Axa Insurance
- MEP Billy Kelleher calls for tougher sanctions on companies that overcharge customers
An MEP from Fianna Fail has called for insurance companies to be held accountable for overcharging their customers due to tech mistakes. Axa Insurance recently had to issue refunds to 400 customers who were overcharged over a period of years. Ireland South MEP Billy Kelleher believes companies need to invest more in their IT systems to prevent such errors and should face tougher sanctions when mistakes occur. He warns that Ireland’s failure to address overcharging issues could harm the country’s reputation as a tech hub.
Key Elements
Irish drivers could receive cash refunds after a car insurance tech error resulted in overcharging by Axa Insurance. MEP Billy Kelleher is advocating for tougher sanctions on companies that overcharge customers due to tech mistakes. He emphasizes the importance of investing in IT systems to prevent such errors and maintain Ireland’s reputation as a tech hub.