TLDR:
- Founder of Decerto, Marcin Nowak, specializes in providing software solutions for automating the work of insurance agents.
- Nowak discusses the challenges of managing multiple systems and their integration in the insurance industry.
Key Elements of the Article:
Marcin Nowak, the founder of Decerto, is a specialist in providing software solutions for automating the work of insurance agents. With a background in computer engineering and postgraduate MBA studies, Nowak has been associated with the insurance industry for over 20 years, focusing on automation, technology’s impact on the sector, underwriting, and management. He is known for his creation of Higson software, a business rules engine, and is a proponent of smart insurance technology.
The article highlights the challenges faced by the insurance industry in managing multiple systems and their integration. Legacy systems have traditionally played a crucial role in preserving industry data, but operating several systems simultaneously has proven to be inefficient and costly. Nowak discusses the need for a shift towards more streamlined and integrated systems to improve efficiency and reduce costs in the insurance sector.
As technology continues to advance, insurance companies must adapt to stay competitive in the market. The article emphasizes the importance of embracing digital transformation to enhance customer experience, address workplace challenges, and respond to climate change. Key technological advancements such as artificial intelligence, connected cars/telematics, mobile technology, the Internet of Things, and cybersecurity are highlighted as essential tools for the industry.