TLDR:
- Naish Berran, senior sales executive director at INSTANDA for North America, emphasizes the importance of breaking free from legacy technology in the insurance industry.
- Modern technology offers better solutions for business leaders looking to innovate and enhance customer experiences.
Naish Berran, a senior sales executive director at INSTANDA for North America, discusses the necessity for the insurance industry to break free from legacy technology in order to innovate and thrive in the digital age. Instead of continuously investing in outdated and ineffective technology, Berran argues that business leaders should opt for modern technology solutions to drive growth and improve customer experiences. This shift from legacy tech to modern solutions is crucial for staying competitive in the insurance sector, as customer behaviors have shifted towards digital channels in recent years.