PriyaPatel
TLDR:
- Simplifai partners with Stillwater Insurance for AI-driven claims automation
- Collaboration aims to enhance customer service and operational efficiency
Simplifai has entered the U.S. market through a partnership with Stillwater Insurance to automate its claims process. This collaboration represents a significant milestone for Simplifai as it marks their first U.S. customer. The goal of the partnership is to streamline the handling of claims-related emails and attachments, reducing manual data extraction and processing. This will allow Stillwater employees to focus on more critical tasks, enhancing overall operational efficiency and customer service.
Through the integration of Simplifai’s Claims Intake Solution, Stillwater aims to significantly reduce claims response time, particularly during peak periods. This improvement in efficiency is expected to lead to cost savings and support long-term business growth. Both companies are committed to maintaining high standards of security, compliance, and data privacy throughout the automated claims process.
John Dole, CISO of Stillwater Insurance Group, expressed excitement about the partnership, emphasizing the importance of using AI to create a more efficient process. Mark Davey, President and CEO of Stillwater, highlighted the company’s goal of becoming the most trusted insurance company in the industry by responding to claims with speed and accuracy.
CEO of Simplifai, Bård Myrstad, sees the partnership as a significant milestone in introducing AI automation solutions to the U.S. financial market. As the collaboration progresses, both Simplifai and Stillwater Insurance may explore further opportunities to expand their AI automation capabilities, potentially revolutionizing other aspects of Stillwater’s operations.
