PriyaPatel
TLDR:
– Stephanie Behnke is a former Claims Executive, CIO and Head of Innovation in the insurance industry
– She has experience in digital transformation initiatives and managing large-scale technology implementations for carriers
Workers’ compensation 4 ways to get ahead of workers’ comp FAQs
In this article, Stephanie Behnke discusses key strategies for staying ahead of workers’ compensation challenges and concerns:
1. Embrace Technology: Implementing technology solutions can improve efficiency and enhance the policyholder experience.
2. Human-Centered Design: Balancing business outcomes with a focus on customer experience is crucial in driving efficiencies in the insurance ecosystem.
3. Digital Transformation: Carriers should consider streamlining communication and collaboration efforts to reduce expenses without sacrificing customer satisfaction.
4. Safety vs. Growth: Insurance companies need to determine whether their tech agenda is focused on safety or standout growth to adapt to changing customer preferences and industry trends.
About Stephanie Behnke
Stephanie Behnke is a VP of Solutions & Consulting with experience in claims-based digital transformation initiatives and managing technology roadmaps for insurance carriers. She prioritizes enhancing adjuster and agent efficiency while ensuring policyholder experiences are modern, simple, and enjoyable.
