TLDR:
Key Points:
- Technology is essential for improving the insurance journey for consumers.
- Building digital platforms inhouse with open-source technologies and diverse skill sets can benefit brokers and insurers.
In the article “With the right team inhouse technology development needn’t be a pipe dream for brokers,” Daniel Huddart, CTO of Avantia Group’s Homeprotect, emphasizes the importance of technology in the insurance industry. He discusses how building digital platforms inhouse with open-source technologies and a diverse skill set can be advantageous for brokers and insurers.
Technology has become increasingly indispensable in the insurance sector, with the potential to disrupt and transform long-established practices. Off-the-shelf solutions may not fully address unique customer pain points or desired functionalities, making it crucial for brokers and insurers to craft tailored solutions for specific needs. Inhouse technology development allows for greater customization and control over the digital platforms being created.
Huddart suggests that one approach to implementing inhouse technology development is through targeted recruitment, hiring individuals with diverse skill sets and expertise in open-source technologies. This can help create a strong team capable of developing and maintaining digital platforms that meet the specific needs of customers.
Overall, leveraging inhouse technology development with open-source technologies and a diverse skill set can help brokers and insurers improve the consumer’s insurance journey and stay ahead of the evolving technology landscape in the industry.