PriyaPatel
TLDR:
- Technology and human interactions are key in the life insurance industry
- Rise of insurtech is transforming the industry
Technology is becoming increasingly important in the insurance industry, with a focus on enhancing customer experiences through the combination of advanced technology and human empathy. The rise of insurtech is driving this transformation, allowing carriers to streamline processes and provide a more customer-centric model. By leveraging technology and enhancing human touch experiences, carriers can better support policyholders during critical life events. The intersection of technology and human interactions is crucial for creating a customized and efficient customer experience, building trust, and ultimately revolutionizing the life insurance industry.
