PriyaPatel
The article discusses how technology is being used to transform the benefits enrollment experience for American workers. Some key points from the article include:
- 63% of workers do not fully understand their benefits options
- Technology is improving decision making, enrollment experiences, benefits education, and connectivity between HR, benefits administration, and payroll systems
- AI and other emerging technologies are being used to enhance digital underwriting, claims processing, and payment processing capabilities
- Real-time data analysis can help identify gaps in benefits programs and provide insights into employee preparedness
- PruExchange is a real-time data exchange system that simplifies the benefits experience and improves efficiency, accuracy, and transparency for employers
- The combination of digital tools and in-person education can help employees achieve their goals and maximize their benefits
Overall, the article highlights how leveraging technology in benefits enrollment can lead to better decision making, improved employee understanding, and a more efficient enrollment process.
