TLDR:
Digitization has transformed the insurance market, bringing about collaboration, efficiency, and transparency. The industry has evolved from slow adoption to a unified digital landscape, where insurers work together to offer personalized solutions, combat fraud, and leverage technology for better decision-making.
Key Points:
- Insurance industry has been slow to adopt digitization, but is now converging in a digital marketplace.
- Digitization timeline from the 1980s to today shows a shift towards insurtech and digital insurance.
- Benefits of moving forward as a unified industry include collective product development, fraud prevention, and shared data-driven decision-making.
- Commercial brokers face challenges in connectivity and data formatting, pushing for more collaboration with carriers.
- Collaboration, co-creation, and community will lead the industry to future opportunities.
Digitizing the Insurance Market
Although the insurance industry has historically been slow to adopt digitization, we are now seeing brokers, carriers, and organizations embracing digital transformation. This shift towards a more collaborative and efficient digital marketplace has brought about significant benefits for the industry.