Aflac partners with Nayya for better health benefits access.

June 2, 2024
1 min read


  • Aflac has partnered with Nayya to improve access to supplemental health benefits for employees.
  • The collaboration aims to enhance the claims experience for insured individuals by proactively informing them about their benefits during eligible medical events.

Aflac Incorporated, a leading provider of supplemental health insurance in the U.S., has announced a strategic partnership with Nayya to revolutionize how employees access their supplemental health benefits. Aflac, known for its industry-leading group benefits business, will integrate Nayya’s expertise to power supplemental health claims integration for select employers. The collaboration focuses on improving the financial well-being of insured individuals by alleviating the financial burden associated with unexpected medical events.

Nayya specializes in providing personalized digital benefits guidance and leverages advanced technology to streamline benefits access and enhance the overall customer experience. Together, Aflac and Nayya aim to enhance the claims experience for Aflac’s insured individuals by proactively informing them about their benefits when they experience an eligible medical event. Nayya’s technology facilitates seamless mapping of medical claims data to supplemental health plans, ensuring insured individuals have access to the benefits they need when they need them.

Bob Ruff, Senior Vice President of Group Voluntary Benefits at Aflac, emphasized the company’s commitment to prioritizing the claims experience for clients. By partnering with Nayya, Aflac aims to simplify the claims process and enhance the overall customer experience. Sina Chehrazi, CEO of Nayya, commended Aflac for its customer service approach and highlighted the importance of industry leaders investing in claims processing to support employees.

Overall, the partnership between Aflac and Nayya represents a significant step towards improving access to and understanding of supplemental health benefits, ultimately benefiting insured individuals by simplifying the claims process and providing timely support during medical events.

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