American Family Life Insurance thrives with Munich Re automation tools

April 17, 2024
1 min read


TLDR:

  • Munich Re Automation Solutions and American Family Life Insurance collaborate on a cloud-based automation platform.
  • American Family Life Insurance transitions to ALLFINANZ NOVA to streamline life insurance application and underwriting processes.

Munich Re Automation Solutions has established a significant business relationship with American Family Life Insurance Company by introducing the ALLFINANZ NOVA platform, a cutting-edge SaaS solution aimed at automating and expediting the life insurance application and underwriting procedures. This partnership marks a strategic move towards cloud-based solutions within the insurance sector, with a focus on enhancing the customer experience. By leveraging Munich Re’s technology, American Family Life Insurance Company anticipates improvements in cost control, cycle time reduction, and customer service enhancement.

Full Article:

Munich Re Automation Solutions Ltd and American Family Life Insurance Company have entered into a significant business relationship focused on transitioning to a cloud-based automation platform. The essence of this collaboration lies in American Family Life Insurance Company’s adoption of the ALLFINANZ NOVA platform, a cutting-edge SaaS solution developed by Munich Re Automation Solutions. The primary goal of this partnership is to streamline and expedite the life insurance application and underwriting processes, ultimately leading to an enhanced customer experience.

By utilizing Munich Re’s technology, American Family Life Insurance Company aims to achieve significant improvements in cost control, cycle time reduction, and overall customer service enhancement. Munich Re Automation Solutions specializes in providing SaaS solutions that streamline underwriting processes through automated systems, electronic third-party data access, manual underwriting support, and comprehensive analytics. The integration of ALLFINANZ NOVA into American Family Life Insurance Company’s existing infrastructure is expected to facilitate a swift and efficient adoption process.

Grant Andrew, VP of Customer Success at Munich Re Automation Solutions, emphasized the company’s commitment to offering class-leading solutions that enhance the end-consumer experience of insurance. American Family Life Insurance Company’s President, Todd Fancher, expressed the company’s dedication to evolving technology to support innovative products and superior customer service. By continually researching and adopting up-to-date technology, American Family Life Insurance Company aims to remain at the forefront of the newest innovation in the insurance sector.


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