PriyaPatel
TLDR:
- EIS has launched ClaimSmart™, an AI-powered cloud solution for claims management in the insurance sector.
- ClaimSmart™ aims to drive down costs, enhance the customer experience, and improve processing efficiency.
EIS, a leading provider of Software as a Service (SaaS) platforms in the insurance industry, has introduced ClaimSmart™, an intelligent cloud solution designed to revolutionize claims management. The product utilizes Artificial Intelligence and Machine Learning to reduce costs associated with claims processing while improving efficiency and fraud detection. ClaimSmart™ offers a digital front-end portal for insurers, prioritizing self-service and enhancing customer experience.
ClaimSmart™ includes two core products: ClaimPulse™ for digital first notice of loss and automated claims processing, and ClaimGuard™ for fraud detection and risk scoring. The solution is core-agnostic, allowing seamless integration with most policy and claims management systems. When combined with EIS’s existing claims system, ClaimCore, it offers a comprehensive end-to-end claim management solution.
The CEO of EIS, Alec Miloslavsky, emphasized the need for transformation in claims platforms and how ClaimSmart™ addresses challenges in the industry. Claims Dept. Team Manager at Tokio Marine, Atsushi Wada, expressed satisfaction with ClaimSmart™ for revolutionizing their claims management process, resulting in faster resolutions, increased customer satisfaction, and operational savings.
