Revolutionizing North American insurers’ payment connectivity with Duck Creek Technologies.

March 29, 2024
1 min read


  • Duck Creek Technologies has launched Duck Creek Payments in the North American market to transform insurers’ connectivity to payment providers.
  • This cloud-based Software as a Service (SaaS) solution aims to simplify payment processes and improve customer experiences.

Duck Creek Technologies, a leading provider of intelligent solutions for property and casualty (P&C) and general insurance, has introduced Duck Creek Payments in the North American market. This cloud-based Software as a Service (SaaS) solution aims to revolutionize the insurance industry by offering unparalleled access to global payment providers and technologies for premium collections and claims disbursements.

The introduction of Duck Creek Payments addresses insurers’ unique needs by simplifying payment processes, enhancing cost efficiency, accelerating time-to-market, improving customer experiences, and ensuring payment compliance. It serves as a singular entry point to the global payments ecosystem, enabling insurers to connect effortlessly with their preferred payment providers.

Initially developed for the European insurance market, Duck Creek Payments has already proven effective in solving payment complexities for European clients. By complementing Duck Creek’s suite of core system solutions, insurers can seamlessly integrate their preferred payment technologies on a regional or global scale.

Jess Keeney, Chief Product & Technology Officer at Duck Creek Technologies, highlighted that Duck Creek Payments is a game-changer in the insurance industry, offering choice and flexibility to customers for a streamlined payment experience. Karlyn Carnahan, head of Celent’s North American insurance practice, emphasized the importance of modernizing payment processes to stay agile and deliver a frictionless customer-centric experience in the digital age.

Overall, Duck Creek Payments aims to transform North American insurers’ connectivity to payment providers, improving operational efficiency and customer satisfaction in the evolving digital payments landscape.

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